About Me
My self Yamini Rokalla. I’m from Visakhapatnam which is located in Andhra Pradesh.
Coming to my work experience
I totally have 1.4 years of experience in customer support field.
My major task is to providing assistance on IT issues to internal employees of Concentrix via chat and emails.
We use Zendesk as a ticketing tool to provide assistance on user issues
We use logmein rescue as remote taking tool
We use Active Directory to manage user’s accounts
We user google suite to manage access by adding google groups
Helping users in installing software applications
Providing self articles and making user aware of few technical issues Helping users with their password related issues.
My Expertise
Explore & Appreciate my Work
Yamini Rokalla has not added any portfolio
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My Education
Work Experience
Certifications
$3/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
Member since
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