About Me
▪ Proven track record of exceeding customer satisfaction benchmarks, consistently achieving positive customer feedback.
▪ Adaptable and thrive in fast paced service environments, effectively balancing multiple responsibilities while maintaining high quality service standards, resulted in increased productivity.
▪ Demonstrates outstanding interpersonal and organizational skills, acknowledged for consistently and precisely addressing customer inquiries while effectively managing a multitude of records.
▪ Fluent in English, Mandarin, and Cantonese, providing multilingual support that has contributed to an increase in customer engagement and satisfaction among diverse customers.
▪ Collaborative team player dedicated to providing direct support to doctors in the transcription process, contributing to the overall efficiency of record keeping.
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$25/hr
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