About Me
I am a dedicated and resourceful customer support professional with over three years of experience in live chat and remote customer service roles. Skilled in using Zendesk, Slack, and other back office tools, I excel at providing prompt, empathetic, and effective solutions to customer inquiries. My ability to think on my feet and use initiative ensures a seamless experience for customers, fostering satisfaction and loyalty. With a strong background in English Linguistics, clear communication is at the heart of my service approach. Passionate about delivering exceptional support, I am committed to exceeding expectations and creating positive interactions.
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My Education
University of Sargodha
BS hons • English Linguistics
2016 - 2020
Work Experience
Customer Services Representative
Mindbridge Private Limited Lahore • Full time
Oct, 2020 - Aug, 2024
Lahore
Certifications
$6/hr
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