About Me
Hi, I’m Rachael, and I’m passionate about building meaningful client relationships and delivering exceptional customer experiences.
My career began in business development, where I helped generate over 2.5M in new business within my first quarter. That experience taught me how to listen deeply, understand client needs, and turn opportunities into lasting partnerships.
Now, as a Customer Support Specialist, I focus on resolving inquiries with empathy, clarity, and efficiency across chat, email, and CRM platforms like Salesforce, HubSpot, and Zoho Desk.
What sets me apart is my ability to blend strategy with empathy — I don’t just handle tickets; I build trust and create experiences that drive growth. I’m also a fast learner with an open mind, always eager to adapt and add value.
Let’s work together to create seamless, human centered customer experiences.
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