Jan Von Lagunzad
Tacloban, Philippines
Technical Support Expert | Email Support | Freelancer
Local Time - 03:41 AM
About Me
I have an extensive experience in technical support roles, ranging from troubleshooting camera issues to complex hosting and website problems. I have developed strong technical skills and a deep understanding of technical concepts, which have helped me excel in my roles.
In addition to my technical expertise, I have also developed strong communication and customer service skills, which are essential in any technical support role. I have demonstrated leadership skills in mentoring and guiding junior support representatives and contributing to the development of support processes and procedures.
Overall, my experience as a Senior Subject Matter Expert, Technical Support Analyst, Technical Support Representative, and Advanced Technical Support Representative has equipped me with a diverse set of skills that would be valuable in any technical support or customer service role.
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$10/hr
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