Vlora Hasani
Prishtina, Albania
Quality Manager Costumer Support
Local Time - 11:36 AM
About Me
With over 11 years of experience in customer support and call center operations, I have built a strong career in quality and training management. I’ve held key roles such as Quality Manager, Senior Quality Manager, and Trainer Manager, working with some of the largest telecommunications corporations in Switzerland and Germany, as well as leading international brands including DHL, Adidas, Sunrise, Zalando, and HP. Throughout my career, I’ve successfully developed training programs, implemented quality strategies, and coached teams to exceed performance targets and improve customer satisfaction.
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$20/hr
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