Vince Domingo
Angeles, Philippines
Technical Support Team Lead
Local Time - 03:52 AM
About Me
As a Technical Support Team Lead, I empower teams to meet SLAs, resolve escalated technical challenges, and identify opportunities for process improvement. My role includes coaching and mentoring team members, fostering collaboration, and ensuring high performance outcomes, supported by my cPanel Professional Certification.
With over eight years of IT experience, including CMS management and domain expertise in DNS, hosting, and SSL certificates, I focus on advancing team culture and driving service excellence. By collaborating across departments and leveraging customer insights, I contribute to continuous learning and innovation that enhances technical support processes and customer satisfaction.
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$8/hr
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