Mumbai Area, India, India
Recruitment I Customer Service I Sales I Translation I Web-Chat.
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About Me
Hi,
A Versatile Professional having Extensive 15+ yrs of Experience which combines of Recruitment, BPO-Operations, Administration, Sales, Customer Service and Collections. I have been lastly working as Manager - Recruitment for a Organisation. I also possess Experience working with International Call Center as a Team Leader for their Voice Based and Web-chat process which includes but not limited to C-Sat, Data Analysis, TAT, processing complaints, follow-ups, customer support, responding to customers queries, closing on the case, etc.
I have hands on experience on PMS, Client Engagement, Team Management, Head Hunting, Social Media Recruitment, Job Portals, Web-research, Data Entry / Processing, MS-Office, Translation, App Testing, Administration, Customer Support, Virtual Support, etc.
Since now i am totally working as a full-time freelancer, I can deliver your project on timely fashion with a level of exposure I bring in.
Hoping for a positive reply.
Regards,
Vikrant Sanghavi
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