
About Me
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**About Me – Bikash Pradhan**
Hello! My name is Bikash Pradhan, and I am a dedicated professional with over 10 years of experience in customer service. I worked as a Customer Service Representative at Sneha Tours and Travels, where I managed client inquiries, resolved issues, and ensured exceptional customer experiences in the travel and hospitality sector.
I completed my Postgraduate Diploma in Marketing Management to strengthen my expertise in understanding and meeting customer needs while contributing to organizational growth. My education has provided me with strategic insights that complement my practical experience.
I am fluent in English and Hindi, which allows me to communicate effectively with diverse audiences. My strengths include excellent communication skills, problem solving abilities, and a commitment to delivering the highest level of service. I am also a quick learner.
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