Lagos, Nigeria
Executive Support||Virtual Assistant||Customer Support Analyst
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Local Time - 08:15 PM
About Me
As a Support Analyst, I exhibited and maintained excellent relationships with clients, vendors, and other interfaces, as well as assisted in coordinating recruitment exercises and providing end user support. I also handled routine inquiries, mail processing, and telephone calls, ensuring smooth communication and service delivery.
With over three years of experience in sales and customer relationship management, I have a proven track record of growing my customer base through efficient engagement and retention strategies. I have also worked as a Technical Support Engineer at Tek Experts, where I managed and supported end user devices, delivered advanced technical troubleshooting and problem solving solutions to customers, and collaborated on cross team and cross product technical issues.
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