
About Me
I have over three years experience in customer service and Retail operation in a Fintech company and in a Telecommunication service provider. I am a relationship management expert with specialty in customer management, Agent Management, Banking Operation, customer onboarding, Digital Marketing, Merchant Services and Analytics.
I also have adequate skills which have helped me to deliver excellent service such as; listening skill, impeccable telephone manners, self motivated Team Player, creative thinker, ability to take ownership of customer problem, ability to manage my stress level, building positive customer encounters, multi tasked & goal oriented professional and Ability to communicate effectively and experience in office management software Ms excel, Ms word and Powerpoint. I also have a certificate of completion in Excel |Power BI |Tableau |PostgreSQL |Microsoft SQL server| Problem Solving Techniques which has helped in data analysis.
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$10/hr
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