Veronica Bassey
Abuja, Nigeria
Expert Customer Support Specialist Skilled In Technical Support
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Local Time - 12:42 PM
About Me
Proactive and results driven Customer Support Specialist skilled in delivering prompt, polite, and effective service via phone, email, and live chat. I resolve product or service issues, manage complaints, maintain detailed records, and escalate complex concerns as needed. I ensure customers stay informed and satisfied through strong product knowledge and a positive attitude. Proficient with tools like Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, and more. My core strengths include troubleshooting, CRM management, ticket handling, active listening, and professional communication.
Let’s connect to enhance your customer service experience!
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$15/hr
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$ 0
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