Venus Baluyot

I am an expert in providing excellent customer service. Ive been in BPO industry for more than 10 years where I am pretty sure I can be able to apply and use as a weapon in joining your company.

I have an experience in receiving calls, chats and sending emails. I was also part of cold callingTelemarketer where we were calling customers to invite them in a presentation where we showcase them our amazing vacation spotsTimeshare.

Furthermore, I was part of chat support for 6 years where we gauge our customers through their wordings and we make sure each customer is satisfied and happy before we end the conversation to get excellent review. I am one of the top agents who got highest score in customer satisfaction and got incentives.

I enjoy using my creative expertise and knowledge to provide my friend and clients with the best solution. I like complicated and challenging requests and issues that I can turn it into positive outcome and results. I look forward to hear from you soon.