About Me
A result oriented professional with over 24 years of experience. Presently working with Kavach Financial Services as Senior Manager – Customer Service
Proficient in managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence.
Resourceful at maintaining relationship with clients to achieve quality product and service norms by resolving their service related critical issues.
A thorough professional with a proactive attitude and proven track record in imparting training to Operations & team by using learning theories & instructional strategies.
Possess excellent interpersonal, communication and organisational skills with proven abilities in training & development, customer relationship management and planning.
Looking for exploring the options provided by the ever increasing field of customer relations and business development.
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