About Me
I worked with Commander which is a Telecommunication Company in Australia as an Outbound Sales Representative. On a daily basis, I call existing customers to upgrade their internet or landline plans and for new clients, we offer our services.
I also experienced working with Amazon US as a Customer Service and Technical Support Representative. So for customer service task, I manage kindle, HBO, prime video subscriptions. I also track a lost shipment, cancel customer's order and provide a replacement for a lost package.
For Technical Support task, I do basic troubleshooting steps for Amazon customers over the phone with their Kindle Devices, Amazon Tablets, Fire TV Stick, Basic Tablet applications, etc.
I also experienced working with Qantas which is an airline company in Australia as a Hotel Reservation Specialist. I handled hotel bookings and manage cancellation and amendments with regards to the guest's reservation over the phone.
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