About Me
I spent 5 years[removed]as a Live Chat Specialist at TurboDebt, where I handled high volume enrollment conversations and consistently converted 50 55% of web visitors into booked consultations.
What I do:
Handle 2,500+ monthly live chat conversations for debt relief enrollment
Qualify prospects by assessing debt amount, payment status, and program eligibility
Guide uncertain visitors through early stage questions before theyre ready for a sales call
Track and log all leads in real time using Salesforce and Google Sheets
Maintain compliance with FDCPA and TCPA in all customer communications
My approach:
Fast response times under 15 seconds, empathetic tone with people in financial stress, and clear next step guidance that keeps prospects engaged instead of bouncing.
Remote live chat, client success, or enrollment specialist roles with US based financial services companies. Im strongest in high volume environments where speed, compliance, and conversion metrics matter.
My Expertise
Explore & Appreciate my Work
Usman Javed has not added any portfolio
My Project History & Feedbacks
My Endorsements
Usman Javed hasn't been endorsed yet
My Education
Work Experience
Certifications
$5/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
Member since
My Articles
No Articles Posted
Top Freelancers by skill & country
Top Freelancers by city
Copyright © 2026 | Truelancer.com