I support management in operational activities both administrative and customer service. I coordinate, monitor tasks, control resources and compliance, update policies and observed procedures, manage cross team support, communications, record/data management, processing documents, maintaining database and liaising with the public, vendor management, clerical and secretarial duties as well as logistics. Organised staff and paperwork.
As an administrative assistance, I handled essential documentation workflow for the operations and administration and safeguard important file management. Update business policies, order taking, customer records, schedules, complaint management and other general office responsibilities
Adept in record and data management, spreadsheet, basic bookkeeping, payroll, word processing, PowerPoint and communications. I am flexible and quick to up a new role, monitored and analyzed trends to drive cost saving measures and identified challenges.
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