About Me
I’m Umabharathi, a dedicated and detail oriented Consultant with strong expertise in customer experience and email support. With a traditional sense of responsibility and a forward thinking approach, I thrive at bridging customer needs with effective business solutions. I value clear communication, empathy, and efficiency in everything I do, making sure customers feel heard and supported while the business sees results.
Professional Experience
Customer Support & Email Consulting 9+ years
Handled large volumes of Zendesk tickets, ensuring timely resolution and customer satisfaction.
Specialized in onboarding customers, managing cancellations, and providing end to end email support.
Adept at turning challenging interactions into positive experiences by balancing professionalism with empathy.
Skilled at documenting processes, analyzing recurring issues, and suggesting improvements.
My Expertise
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$2/hr
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$ 0
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