Diana Carla Torres

Hi, I’m Diana Carla T. — a dedicated customer service professional with years of experience helping businesses build strong, lasting relationships with their customers.
I approach every task with care, urgency, and professionalism — whether it’s solving customer issues, organizing data, managing schedules, or creating engaging social media content.
Here’s how I can support you:
• Customer support via chat, email, or phone Zendesk, Salesforce, PureCloud, Evergent
• Administrative tasks: data entry, reports, calendar & travel bookings
• Video/audio transcription
• Social media content creation using Canva
• Google Docs, Sheets, MS Word & Excel
• Google Business Profile management and website updates
I’m flexible with time zones AEST, PST, CST, EST and available 24/7 to fit your needs. You can count on timely updates, clear communication, and a professional who treats your business like her own.
Let’s chat — I may be new here, but I’m ready to prove myself and support your success!