Edrada Carlo Enrique
Marikina, Philippines
Customer Service Representative excelling in Customer Success and CRM
Local Time - 06:58 AM
About Me
With a focus on customer success, the team at Sticky Tickets Australia benefits from my expertise in CRM software and attention to detail, ensuring all client interactions are managed with excellence and efficiency. The proficiency in project management and client relations, honed at Arcos Transmedia, enables me to lead projects to successful completion, meeting tight deadlines and managing stakeholder expectations adeptly.
The ability to design customer loyalty programs and implement customer service standards has been instrumental in nurturing a culture of continuous improvement within our customer service department. In collaboration with our team, we strive to maintain high satisfaction goals and consistently exceed company performance standards, contributing to a resilient and customer centric work environment.
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$8/hr
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