Iloilo, Philippines
Learning Specialist | Virtual Assistant
0 Feedback
Local Time - 06:08 PM
About Me
I have 6 years of working experience in the BPO sector and I have been assigned to different roles. My very first role was a customer service representative and technical support where I handled customer concerns through inbound or outbound calls, emails and chat. My next role was being part of a business support group specifically as a Learning specialist I am assigned to train agents from Language to Product training. Then I became the Lead Senior Learning Specialist that helps manage 5 different sites in total where most of them I managed remotely. My main tasks were to oversee trainers, manage training classes, emails, training schedules, gather and analyze performance data for business review and payroll
My Expertise
Explore & Appreciate my Work
Michaela Jean Catenza has not added any portfolio
My Project History & Feedbacks
My Endorsements
Michaela Jean Catenza hasn't been endorsed yet
My Education
Work Experience
Certifications
$5/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
Member since
My Articles
No Articles Posted
Top Freelancers by skills
Top Freelancers by skill & country
Top Freelancers by city
Copyright © 2024 | Truelancer.com