Ralph Bryan Agron
Subang Jaya, Malaysia
Senior Product Support Analyst
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About Me
As a Senior Product Support Analyst at Infor, I leverage my 10+ years of experience and expertise in HR Management Systems HRMS to provide high quality technical support and solutions to clients across various industries. I hold the Fundamentals Payroll Certification FPC from the American Payroll Association and the Six Sigma Yellow Belt SSYB certification from IBM, demonstrating my competence and proficiency in payroll and process improvement.
My core competencies include Workday Payroll, BSI Tax Factory, SAP, Peoplesoft, and Lawson, as well as attention to detail, problem solving, and customer service. I enjoy working with a diverse and collaborative team of professionals who share my passion for delivering excellence and innovation in HRMS. My goal is to continuously enhance my skills and knowledge, and to contribute to the success and growth of my organization and its clients.
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