Neptali Dela Cruz
Dipaculao, Philippines
Freelancer.
Local Time - 01:53 AM
About Me
Good day! My name is Neptali dela Cruz. I’ve been with the BPO industry for ten years. I worked as a customer service representative and technical support for the largest telco’s in the United States like AT&T, Verizon and Sprint; handling customer service, troubleshooting, order processing, back office, creating cases, account review, chat support, online account management, payment arrangement, billing and collections. I also worked as a loan agent for a local lending company in the United States, where I perform verification of the bank and verification of employment; I also became technical support for Apple iOS, where IELTS or Aptis certification is one of the requirements in order for me to pass the recruitment process alone. I was a retail representative for target.com.
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$3/hr
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