Paranaque City, Philippines
Hispitality Professional/Front Office Manager/Custimer Success Manager
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Local Time - 05:49 PM
About Me
With over 20 years of experience, I have a proven track record of delivering excellent customer service, guest relations, operations, and administration in various client facing roles. I have successfully managed front office teams, resolved guest complaints, and ensured operational policies and standards are met. Implemented B2B and B2C revenue driven programs and initiatives.
My mission is to provide impeccable guest experience in line with the products and services, and to promote team cooperation and collaboration. I am proficient in using various property management systems such as Oracle Solutions and Opera and other customer service platform. I have a strong attention to detail. I am also certified in Generative AI, which demonstrates my interest and ability to learn new technologies and skills. I am looking for a new opportunity to apply my expertise and passion in the customer experience industry or related fields.
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$25/hr
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