Philippines, Philippines
Tier 3 Network Engineer
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About Me
RingCentral
Tier 3 Network Engineer
Apr 2018 – Sep[removed]yrs 6 mos
In addition to working at RingCentral, I have been trained and certified for inContact Senior Technical Support which I included as my job experience.
NICE InContact
Senior Technical Support Specialist Tier 2 Tier 3
While working at RingCentral as Tier 3 Network Engineer, I also got a SIP certification from the SIP School.
SSCA® Elite SIP Certified / The SIP School
CERTIFICATE VERIFICATION ID: [removed]33397
Verify authenticity at www.thesipschool.com/certificatecheck
Also part of my role as a Tier 3 Network Engineer is to collaborate and train lower Tiers for advance troubleshooting and technical guide on the advance tools we are using.
DISH Network
Senior Technical Lead Broadband Technical Support
Aug 2015 – Apr[removed]yrs 9 mos
Meanwhile, my first job landing at Dish Network, my job role was a mix of hardware DVR tourbleshooting, upselling different TV services, and when Dish Network launch
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$8/hr
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