I've been in the BPO industry for eight years. I used to be on technical support for a known printer product. I worked for customer care, billing and sales for a US account and services. I was also engaged in back-office jobs to handle reports and data analysis for the same US account. I was even into news-editorial; and was also trained for Medical Transcription a few years back. Now, I'm partly working online for some general transcription jobs and also a chat support expert for a UK based app.
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