Mark Sherwin Sierva
San Jose del Monte, Philippines
Customer Service Representative
Local Time - 12:46 AM
About Me
Customer Service Representative for over 5 years. Expert in delivering best customer experience as a first point of contact by providing product service and information, resolving product service problems, and answering general inquiry in a professional manner. Versed in various platform and web based app such as Zendesk, Apple Products, AIRBNB, Excel, Google Sheets, Power Point, Outlook, and Word.
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
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