About Me
My name is Michelle Jay Leonzanida Jabien, and I bring over a decade of experience in the BPO industry, starting back in[removed]Throughout my career, Ive learned that change is the only constant in this field. Ive honed my ability to adapt quickly and remain flexible with work schedules, recognizing the importance of staying agile in a dynamic environment.
Over the years, Ive cultivated a deep understanding of handling diverse clients and mastering the skill sets necessary to excel in any role I undertake. Ive particularly enjoyed immersing myself in various CRM systems and tools, consistently expanding my technical proficiency.
One of my core values is embracing diversity in skill sets, which Ive consistently applied in every team and company Ive been a part of. Whether its making outbound calls, handling inbound inquiries, or managing emails and chats, Im adept at multitasking and delivering exceptional service across various communication channels.
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