Ann Marie Grace Bugna

I pride myself on my customer service skills and my ability to resolve what could be difficult situations. With six years of experience as a customer service associate, I have learned to effectively understand and resolve customer issues. On a related note, I also have strong communication skills, which helps me work well with customers, team members, and executives. I am known for being an effective team member with a talent for giving presentations.

I have over 6 years of experience in the call center industry along with being a customer service representative home base and handling a team, but what I think really sets me apart from other candidates and will make me a valuable addition to your team is my ability to combine that with my people skills. I really value lasting relationships and actively seek to build those with developers, vendors and senior managers alike. I also enjoy interacting with customers and know that a happy customer is a repeat customer.