Batangas City, Philippines
Team Leader / Operational Support / Customer Service Representative
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About Me
Hi Team, I am Sushmita a strong fit for the Customer Service Rep your team is looking for. I am a strong employee that values providing excellent customer service over 8yrs of my professional career with the BPO and Freelancing industry. I have been a strong communicator as a CustomerService Representative receiving inbound calls to US clients, I also make sure to adhere to different call guidelines when I do outbound calls to onshore clients for almost 2yrs. I am also an effective leader, efficient in every task as a Team Leader with Optum Global Solutions for 6yrs. I have experience in various CRM tools and applications such as Monday.com, Slack, Google Suite, MS Application, and adobe as I also worked with various clients as a Guest Relation Specialist and an Operational Support. I firmly beleive that my great value on integrity, willingness to help and openess to learn is what makes me stand out from other applicants.
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