Norlyn De Guzman

To whom it may concern:


I would love to have an interview via skype instead, in order for you to test my english skills and to hear my phone voice, as I'm confident that these are the vital skills that a customer/sales rep needs in order to establish connection to the clients.

I've been with BPO INDUSTRY for 5 years. Sales rep for 3 years, working for DELL USA and SEARS USA. You must be well equipped with great communication skills, resolving customer concerns with empathy and creating needs for the customer to get the product you're offering.

Positive scripting is a MUST when dealing with the customer's over the phone, Product knowledge will make you or break you in SALES.



Hire the ones who'll not work just for the money, but got the passion to make an impact on the business that will lead to progressive income of the company and creating repetitive customer and excellent customer handling experience.



Kindly keep in touch at my email; [removed]

Thanks