Malang, Indonesia
Customer service and contact center agent
Local Time - 06:01 PM
About Me
As a contact center agent at PT. Infomedia Nusantara, I provide excellent customer service and support to various clients across different industries, such as banking, insurance, and e commerce. I have been working in this role for more than five years, and I have developed strong skills in problem solving, communication, and customer satisfaction. I have also contributed to improving the quality and efficiency of the contact center operations by providing feedback and suggestions to the management and the team. I graduated from Politeknik Negeri Malang with a diploma in Teknik Telekomunikasi, where I learned the fundamentals of telecommunication systems, networks, and devices. I am passionate about delivering high quality customer experiences and helping the customers to achieve their goals and needs.
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