Laoag city, Philippines
Customer service representative
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Local Time - 12:44 PM
About Me
My name is Maria Janica Andrea applying for the position of customer support.
I was known then by my team as best In commendation call where I was complimented and acknowledged to be the best support for elderly customer or for non tech savvy customers.
understanding the nature of inquiry and the nature of the customers behavior during the call is also one of my professional strengths
Having and maintaining rapport plus practicing empathy all the time brings me pride in my role as a customer support back then.
3,Im also confident that Im able to secure good ratings from customers from a qualitys perspective, having been top 1 on numerous occasions by ratings.
4. Im always on time at everything was never late.
5. I was also able to help support and mentor new members of the team back then. This responsibility alone shows how confident my then team was in my abilities.
I could say honestly say that the only thing Im most challenged with was the fact that being a perfectionist
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$4/hr
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