Himanshu

ServiceNow ITOM Consultant | Discovery | Service Mapping | CMDB | Event Management

I am a ServiceNow ITOM Consultant with extensive experience in implementing, configuring, and optimizing ServiceNow IT Operations Management ITOM solutions. I specialize in Discovery, Service Mapping, CMDB, Event Management, Cloud Discovery, and Infrastructure Visibility.

With hands on experience across multiple enterprise environments, I have successfully delivered projects involving:

ServiceNow Discovery implementation and troubleshooting
Service Mapping design, pattern development, and maintenance
CMDB health improvement and CSDM alignment
Event Management integrations and alert correlation
Cloud Discovery Azure, AWS, and GCP
MID Server installation, configuration, and troubleshooting
Infrastructure and application dependency mapping
CI relationship management and data normalization
ITOM Health Dashboard configuration and reporting
Custom scripting, Business Rules, Script Includes, and integrat