Aba, Abia State, Nigeria
Virtual Assistant/Customer Care Representative
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Local Time - 07:49 AM
About Me
Providing proactive customer outreach
and making sure customers are satisfied is what i live for!! If you are looking for one who can make your customers her priority then Hire Me!!
I am a Customer Service Representative with experience on the Zendesk and Intercom CRM platforms. With a four year academic degree in mass communication, .
I have had years of experience handling customer complaints. I love working behind the scene answering emails , phone calls and live chats.
I have an in depth knowledge of the Zendesk platform which is a cloud based help desk management solution offering customizable tools to build customer service portal.
My first experience as a CRM was for a local travel agency. In those first four years, I helped clients book their flights, interact with airlines officials on their behalf to make sure they receive their travel passes on getting to the airport, book hotel accommodation, resolve disputes with cancellations.
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