About Me
I am an IT professional with over 3 years of experience in the ISP industry, where I have served as a Customer Service Representative, Network Engineer, NOC Network Operations Center Staff, and System Administrator.
In my Customer Service role, I focus on resolving customer complaints swiftly and empathetically, ensuring satisfaction through effective communication and technical solutions. As a Network Engineer, I design, implement, and optimize network infrastructure for high stability and scalability. In the NOC, I monitor network operations 24/7, proactively detect issues, and perform troubleshooting to minimize downtime. Additionally, as a SysAdmin, I manage servers, security systems, and software configurations to support secure and efficient business operations.
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$5/hr
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