

Ikorodu, Nigeria
Virtual Assistant/Customer Support
Local Time - 07:19 AM
About Me
I am a self motivated and resourceful freelancer. I hold a Masters of Law, and apart from legal writing and research, I also have a passion for customer support service and administrative assistance. l love to make people happy and easing your way into tasks is my speciality. This motivated me to get certified in customer retention service skills and other CRM tools
I am proactive, dynamic and I am a good communicator. I manage time effectively, I take my work ethic seriously and I adapt to changes easily.
Over 3 years I have successfully managed a mini online business and I have consistently resolved customers concerns about their purchases, showing them how to use their products and offering replacements where necessary or unavoidable. I take customers satisfaction seriously by relating with them from their pain point with warmth and empathy.
As part of my technical skill sets, I have mastered the use of the latest CRM and Work enhancement tools such as Google Workspace, Hubspot, Zendesk, Trello, Slack, Clockify and Canva.
Looking to work with a dynamic and forward thinking Virtual assistant and Customer Service Manager? Then, thats me!
You are free to reach out and schedule an interview with me at a time most convenient for you. I am already excited and looking forward to serving you!
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$10/hr
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