Muhammad Bilal Bhatti

Im a recent graduate in Bioinformatics & experienced customer service professional with a background in international chat support, call handling, and e commerce assistance. Currently working as an International Chat Support Executive at Mind Bridge Pvt Limited, I excel in addressing customer inquiries, troubleshooting issues, and maintaining high satisfaction levels. My previous roles include a Customer Services Representative at AH & IT Solutions and an Amazon Virtual Assistant at Hawks E Commerce, where I managed order processing and customer care. Additionally, I have technical skills in protein 3D structural modeling, molecular dynamics simulations, and programming languages such as C++ and Python. I have demonstrated strong communication, decision making, and adaptability skills, with experience in leading polio vaccine campaigns for WHO. My volunteer work reflects a commitment to public health and community outreach, ensuring fair access to essential services.