Clarice Grace Castro

Hello there! I am Clarice, a hardworking, self motivated and reliable person with strong organization skills.

As an Expert Tester:
Im a qualified Customer Experience Specialist in all aspect with 13 years of experience worked as a Senior Case manager in various organization. Im good at reviewing cases and customer issues, resolving problems expert in communication, executing resolutions, and other Customer Service related concerns. The projects I worked on includes lot of Customer Service skills which may include email, chats or phone call conversations.

I have excellent interpersonal and communication skills and ready to take an independent or team challenges. Furthermore, Im very flexible with my working hours and am happy to work closely with any existing freelancers you work with. I look forward to hearing from you!.

My Skills:
Outstanding Customer Service
Attention to Details
Great Communication
Quick Learner
Problem Solver
Organized
Creating Standard Operation Modules