About Me
I am a Quality Analyst for 10 years in a BPO company handling Australian Telco voice, chat and email customer service. I do calls, chat transcripts and email interaction evaluation, data mining, insights and business analytics.
I am big on customer service and customer experience and how to create a lasting impression to customers in order to gain their trust as the business grows.
Explore & Appreciate my Work
Rosana Jean Delapena has not added any portfolio
My Project History & Feedbacks
My Endorsements
Rosana Jean Delapena hasn't been endorsed yet
My Education
Work Experience
Certifications
$4/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
Member since
My Articles
No Articles Posted
Top Freelancers by city
Copyright © 2024 | Truelancer.com