About Me
As a former BPO Call Center Manager with 15 years of experience, I bring a robust background in team leadership, operations management, and client relations. Transitioning to a freelance career, I am seeking opportunities that leverage my expertise in optimizing customer service strategies and fostering team performance. With a proven track record in driving operational efficiency and exceeding service standards, I am eager to apply my skills in a remote work from home environment. I am committed to delivering results driven solutions and contributing effectively to projects that require meticulous attention to detail and proactive problem solving.
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