Manila, Philippines
Licensed Teacher/ESL Teacher/Customer support representative
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Local Time - 04:47 PM
About Me
My background includes teaching on public and private schools as part of my training, where my responsibilities included handling students, doing lesson plans, creating teaching materials using modern teaching methods and providing students the knowledge that they have to learn.
Previously, I worked within two high-volume customer-support call centers for a major Technology company and a medical insurance provider. In these positions, I demonstrated the ability to resolve a variety of issues and complaints such as service interruptions or cutoffs, repair technician delays/no-shows, equipment malfunctions, and incorrect statement billing for insurance. I consistently met my call-volume goals, handling an average of 40 to 50 calls per day.
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$4/hr
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