About Me
As a Senior IT Support Specialist with over 15 years in IT Operations, Systems Administration, and End User Support, I consider myself to be highly dynamic. I have proven abilities in office 365, Windows System Administration, PowerShell scripting, and IT Management for MSPs. As a support supervisor, I am able to manage junior staff, resolve complex support problems, and implement processes that enhance service delivery and drive cost effective operations. I possess exceptional verbal skills and a proactive disposition towards IT problem solving.
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