Jan Lope Klei Vergara

Equipped with customer service skills, virtual assistance, sales marketing, email and text support, data entry, and technical support positions.

Most of my experience is in the customer service field. However, I am now a tier 2 virtual assistant that handles customers with their financial technology. I am tasked to collect data and analyze customers banking transactions. I am also tasked to provide customer support through emails and text.

Ive also experienced both inbound and outbound calling before and I was an outbound sales representative for business to business B2B. Later on, endorsed as part of the sales closing team.

I gained so much knowledge with those experiences. First is understanding what customer service is all about, the attitude of an effective sales representative, how to achieve customer satisfaction, the importance of teamwork, the importance of attendance, and your commitment to your work.

Interests? I am a goal oriented person. I wanted to succeed as a