John Rexter Edades
Guimba, Philippines
Technical Support Tier 2
Local Time - 11:28 AM
About Me
My name is John Rexter Edades, and I have a Bachelors degree in Information Technology, majoring in Database Application Programming. I have extensive experience in customer service, technical support, and medical billing. Most recently, I worked as a Technical Support Representative at Alorica, troubleshooting technical issues and assisting customers. Before that, I was a Medical Biller at WRS Health, handling insurance claims and denial management.
Throughout my career, I’ve honed my skills in problem solving, customer service, and technical troubleshooting. I’ve also been recognized as a Top Agent in XM Sales and a Quick Survey Champion, highlighting my strong work ethic.
Beyond work, I’m involved in digital marketing, managing my own brand and offering digital products. I’m excited about this opportunity because I believe my expertise in tech support and customer engagement will allow me to add value to your team.
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