Joyce Ann Foronda
Malvar, Philippines
Virtual Assistant
Local Time - 07:15 PM
About Me
Hi, I’m Joyce Ann—a reliable and results driven Virtual Assistant with experience in customer service, real time chat support, and lead management.
I previously worked as a Chat Support Associate with Amazon, where I handled high volume customer inquiries, resolved issues efficiently, and consistently met performance metrics such as KPIs, engagement, and quality scorecards. This experience trained me to communicate clearly, respond quickly, and manage multiple conversations at once—skills that are essential in fast paced environments.
I also have training as a Real Estate Virtual Assistant, where I gained hands on experience in cold calling, lead follow ups, and CRM tools like Follow Up Boss. I’m comfortable engaging with prospects, organizing lead data, and helping move conversations toward conversions.
What I can help you with:
Customer support chat/email
Lead generation and follow ups
Data entry and CRM management
Appointment setting
Inbox and admin support
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$6/hr
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