Opol, Philippines
Expert in E commerce/Dropshipping and Customer Service
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Local Time - 07:31 AM
About Me
As a team lead at SupportZebra, I leverage my 10+ years of experience in the BPO industry to manage multiple accounts and teams of customer service agents, technical support agents, and virtual assistants. I am an expert in e commerce and customer service, providing quality support and solutions to various clients and customers across different platforms and channels.
Some of my recent achievements include overseeing the operations, performance, and satisfaction of a US based food and high performance supplement company, a US based smartphone company, and several VA clients. I am also skilled in order fulfillment, social media management, product research and listing, and dispute resolution, as I have demonstrated in my previous role as a VA team leader for an e commerce company. I am passionate about delivering excellent service, creating value, and empowering my team.
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$5/hr
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