Tanay, Rizal, Philippines
Senior Analyst
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About Me
Im an experienced Back Office Support in my most recent job where I demonstrated excellent precision and attention to detail handling diverse requests and concerns through CRM cases, emails and web forms related to the internal & external stakeholder’s entitlements.
With over 5 years of experience in the BPO industry supporting various campaigns across multiple communication channels like phone, email and chat, I demonstrated my flexibility & adaptability in a wide array of tasks, thrived in a fast paced & dynamic environment, capable to identify & resolve complex issues using critical thinking skills, able to work independently or collaboratively to find innovative solutions, and effectively communicated with stakeholders in a timely manner to ensure project goals were met.
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$5/hr
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