Cavite City, Philippines
Customer Support Officer
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Local Time - 12:30 PM
About Me
I want to introduce myself as Sheena Marie Gonzales, a client care representative with over six years of experience in the BPO industry.
I have a wide range of skills, including customer service, general administration, cold calling, communication, problem solving, and handling high volumes of calls and emails. Throughout my career, I have provided excellent customer support to multinational clients, using creative problem solving skills to resolve complex issues and build customer loyalty.
I believe my skills align well with the needs of your customer service team. Firstly, my communication skills have been a key asset in my previous roles. I am adept at articulating information clearly and empathetically, ensuring that customers feel heard and understood.
I have also worked on various projects, such as auditing insurance policies, managing accounts using Salesforce, and providing virtual assistance for property management. I believe that my skills and experience align perfectly
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$6/hr
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