Maria Theresa Desierto

15 years experience in the Call Center industry from Customer Service Rep to a Team Leader and to a Workforce Specialist. My passion for continuous learning and attention to detail has driven me to consistently exceed targets, whether its boosting customer satisfaction rates, optimising team performance, or streamlining business operations. I thrive on challenges, leveraging my adaptability and keen problem solving skills to deliver innovative solutions in fast paced environments. I am proficient in Excel and other Microsoft Office. I have experience with Live Chat Support and familiar with eBay how to list items. I am fluent in English, can work with pressure and always make sure that at the end of the day I have provided excellent customer satisfaction. Im looking forward working with you and will help you out in whatever you need. Committed to personal growth and professional excellence, Im always eager to embrace new technologies and methodologies, ensuring I stay at the foref